Choosing care, together
Deciding on care for someone you love is rarely simple. Here is what to expect from us, how families usually pay for care, and the questions worth asking.
Clear costs, and help with the paperwork
Every family receives a written estimate before care begins, and we will help you check what an insurance policy or benefit may cover. Families usually pay in one of these ways.
Private pay
By the hour or the week, with a written estimate first.
Long-term care insurance
We help you read the policy and file each claim.
Veterans benefits
We point you to the right office and the right forms.
Family care plans
Relatives can share the cost on one simple invoice.
Flexible hours
Short visits, full days or overnight, as suits you.
Questions families ask
If yours is not here, call us. There is no such thing as a small question when it comes to someone you love.
How quickly can care start?
Do we get the same caregiver each time?
What is the shortest visit you offer?
Can you help someone living with memory loss?
How will we stay informed?
Can we pause or change the plan?
Family stories
We were nervous about a stranger in the house. Within a month, Dad was asking when Grace would be back.
They helped us understand what our insurance covered before we signed anything. That honesty won us over.
Having someone overnight after Mom’s surgery meant I could go back to work without worrying every hour.
Questions to ask any care provider
Whoever you choose, these five answers will tell you a great deal about the care your family will receive.
- Are caregivers employed, screened and trained by you?
- Who do we call at night or at the weekend?
- How do you cover a caregiver’s day off?
- How will we hear about each visit?
- Can we change or pause the plan without fees?
Still weighing your options?
Call us with any question, even if you are not ready to start. We are happy to help you think it through.