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Book a demo, ask about pricing, or just say hello. A real person on our team will get back to you, usually within one business day.
Send us a message
Tell us what you need
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Reach us directly
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Salessales@aurora.example
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Supporthelp@aurora.example
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Office100 Founders Way, Suite 300
San Francisco, CA 94103
Support hours
- Monday to Friday6:00am to 6:00pm PT
- Saturday9:00am to 1:00pm PT
- SundayEmail only
Business and Enterprise plans include priority support with faster response times.
Before you write
Quick answers
Can I get a live demo?
Yes. Tell us a little about your team in the form and we will set up a 30-minute walkthrough tailored to how you work, no slides, just the product.
How fast do you reply?
Most messages get a reply within one business day. Support requests on Business and Enterprise plans are prioritized and answered faster.
Do you help with migration?
We do. Our team can help you import projects, docs and data from your current tools, and Enterprise plans include hands-on onboarding.
Where is my data stored?
Data is encrypted in transit and at rest in secure, SOC 2 audited data centers. Enterprise customers can choose their data residency region.
Rather just dive in?
Start free in minutes. You can always talk to us later.