Good questions

Borg Sites, answered.

What you can build yourself, what we can build for you, what it costs and what you own. Every answer here comes straight from the pricing page and the terms.

What our name means

BORG SITES

Boldly Original and Resourceful Graphics: beautiful sites, built, hosted, and handled.

B
Boldly
O
Original
R
Resourceful
G
Graphics
SITES
Built, hosted & handled

The orbit in our logo says it best: design, build, host, protect and grow, we go all the way around so nothing about your online presence is left to chance.

What is Borg Sites?
Borg Sites is a website-building platform and design studio inside TSYBORG. You can start from a professionally designed template, customize it in Borg Studio and publish it yourself, and you can also hire our studio for a one-time Website build, brand visuals, setup, migration and ongoing care. Every site published through Borg Sites runs on Borg Sites hosting.
Can I build and publish the website myself?
Yes. Create an account on the free Launch plan, pick a ready-made template, change the words, pictures, colors and fonts yourself, and publish it on a free borgsites.com address. Nobody has to touch it for you, and you can bring our team in later if you want to.
How does Borg Sites AI work?
Borg Sites AI is here. Create an account, describe your business in your own words, and it drafts the whole site for you. Then you keep asking for changes, one message at a time, until it is right. Every plan includes builder credits each month, the free plan included.
Can I start from a template?
Yes, and it is how you start today. Every template in the gallery is a real, live site, and every one is available on every plan, nothing is locked or premium. Preview one, then either customize it yourself in Borg Studio or ask our team to finish it for you.
What can I change in Borg Studio and the editor?
Borg Studio changes the design: colors, fonts and shapes, set once and carried across every page. You change the content: edit your pages yourself, or ask Borg Sites AI to do it, swap the pictures, and set your own business name and page title. Both are included on every plan, the free Launch plan included.
What is included in the free Launch plan?
Launch is free and includes up to 5 pages, 1 GB of media, a free borgsites.com address (borgsites.com/s/yourname) that stays yours forever, hosting and security run by us, a mobile, SEO and AEO ready site, and 1 site collaborator (rolling out with the Borg Sites editor). A Borg Sites banner is included on all pages, and a custom domain is optional at $17.99 a year.
Is a credit card required for Launch?
No card is required to create an account or publish on the free Launch plan. A card is required only when you select a paid plan, purchase a Website build or approve billable usage.
Can I use a Borg Sites address or my own domain?
Either: a free borgsites.com address, or your own domain (rolling out), and you can change your mind later. Every plan includes a free borgsites.com address (borgsites.com/s/yourname) that stays yours forever, so a custom domain is completely optional. Your own .com is free for the first year (rolling out) on Orbit Hosting & Care and up and on any Website build, then renews at a members' rate that drops the higher your plan, from $16.99 a year on Orbit to $11.99 on Enterprise; on Launch and Spark it is $17.99 a year. You can also keep a domain you already own and manage your own DNS (rolling out): email us and a real person sends you the exact records to point it at your site. Paid plans also come with a yourname.borgsites.com address for your site: ask for it from Domains in your account and our team turns it on. If the plan ends, your site goes back to borgsites.com/s/yourname.
Does Borg Sites host every published site?
Yes. Every site published through Borg Sites is hosted by us on a fast, secure global edge network, on the free Launch plan exactly as on the paid ones. You never touch a server, a certificate or a DNS record.
What does Hosting & Care include?
Hosting and the usage your plan includes, security, SSL and photos backed up the moment you save them, plus the features listed on each rung: more pages, more media, a free first-year domain (rolling out) from Orbit up, mail forwarding (rolling out), scheduling (rolling out), commerce (rolling out) and monthly managed-edit hours as you move up the ladder. The ladder runs from $9.99 a month on Spark to $77.99 on Enterprise, and every plan can bill yearly at 12 months for the price of 10.
Can Borg Sites build or set up the site for me?
Yes. A one-time Website build is our team designing and building the site for you: Spark Design is $750, Orbit Design is $1,800, Galaxy Design is $3,900, and Nebula Design, for custom web apps, is quoted individually. The studio also handles brand visuals, migrations and custom development. After the included support for your selected option, additional professional edits are available at your plan's published hourly rate, from $79 an hour on Launch and Spark down to $49 an hour on Enterprise. Every Website build includes a first week of revisions after launch; after that, professional edits are billed at your plan's published hourly rate.
Do you meet customers in person?
Yes, by appointment. For a website build we meet you at your shop, anywhere within about an hour of the Bronx, New York, including Manhattan, Queens, Brooklyn, southern Westchester and nearby New Jersey. Wherever you are, everything also works online, by email and our instant estimate.
Which features are still rolling out?
Site collaborators, the auto-blog, booking and scheduling, the commerce features and the developer platform (code export, API and custom code) are rolling out with the Borg Sites editor. Showing a site on your own domain, the free first-year domain that comes with it, and mail forwarding are rolling out too. Each one is marked (rolling out) right beside it, everywhere it is listed. Everything else on your plan is live today, Borg Sites AI included.
Who owns the content, domain and Website build?
Your content and your domain are always yours, on every plan. When you have paid in full for a one-time Website build you own the final delivered website and the custom visuals we created for it. Borg Sites keeps ownership of its own underlying tools, code libraries, templates and systems, and where your build includes those you receive a license to use them as part of your site.
Can I export or move the site?
Yes. Site handoff, the full code export, is $250: we package your complete site, clean, portable code and all assets, and hand it over the same day, yours to host anywhere. Site handoff plus setup and training is $500: everything in the export, plus we deploy it on your hosting, connect your domain and DNS, and give you a 1-on-1 training session.
How do cancellation, refunds, renewals, overages and additional edits work?
Hosting & Care can be cancelled any time: cancel it yourself with Cancel plan in Subscriptions, in your account, or email support@borgsites.com and we do it for you. Either way, your service runs to the end of the period you have paid for. Cancel within 5 days of your first Hosting & Care charge and we refund your hosting payments in full, less what we paid to register a free domain, if one was registered; website builds, first-year domain registrations and one-time add-ons sit outside that window, and outside it we do not refund unused time. Plans renew automatically, monthly or yearly, until you cancel. If your site uses more than your plan includes, the extra is billed at the published rates, for example $1.50 per extra 100 GB of bandwidth, and the free Launch plan is never billed for usage. Extra managed-edit hours are billed at your plan's published hourly rate.

Still wondering?

Ask us, or just start building.

The free Launch plan needs no card, so the fastest answer is usually to open it and try it. If you would rather talk to a person first, we reply within one business day.