website bandwidth overage3 min read
Usage Overages: What You Need to Know
Understand how usage overages work and avoid unexpected costs
What are usage overages and why do they happen?
Launch, Spark, Orbit and Galaxy include a monthly traffic allowance, and traffic is unmetered from Supernova up. If a site outgrows its allowance, extra usage is billed transparently at published overage rates.
This is similar to how utility bills work, where you pay for the amount of electricity or water you use. In the case of website hosting, the usage allowance is based on factors such as monthly traffic or file storage.
How are usage allowances set and what happens when I exceed them?
Allowances vary by plan: Launch, Spark, Orbit and Galaxy include 20, 50, 150 and 400 GB of traffic a month, and Supernova and up are unmetered. Past that, a paid plan pays $1.50 per extra 100 GB, and the free Launch plan is never billed for usage.
You can either upgrade to a higher plan with a larger allowance or adjust your usage by optimizing your site or reducing file storage.
What are the published overage rates and how are they calculated?
Overage rates are published on our pricing page and are the same on every paid plan. Rates are based on the excess usage beyond the allowance, so you only pay for what you use.
This way, you can budget accordingly and avoid any surprises. It's essential to review your hosting plan and usage allowance regularly to ensure you're not at risk for overages.
What options do I have if I exceed my usage allowance?
If you exceed your usage allowance, you have two options: upgrade to a higher plan with a larger allowance or adjust your usage by optimizing your site or reducing file storage.
Upgrading to a higher plan can provide more room for growth, while optimizing your site can help reduce usage and save costs. The choice depends on your specific needs and goals.
How can I avoid usage overages and save money on my hosting costs?
To avoid usage overages, it's crucial to monitor your usage regularly and adjust as needed. You can also optimize your site for performance and reduce file storage to minimize usage.
By taking these steps, you can save money on your hosting costs and ensure your website runs smoothly. Regularly reviewing your hosting plan and usage allowance can help you stay on top of your usage and make informed decisions.
What to do next
Review your hosting plan and usage allowance to ensure you're not at risk for overages. Check your current plan and allowance, and consider upgrading or adjusting your usage to avoid overages.
Borg Sites offers a range of Hosting & Care plans to suit different business needs and budgets. For example, the Spark Hosting & Care plan starts at $9.99/month and includes 50 GB of traffic a month.
Frequently asked questions
What happens if I exceed my usage allowance?
If you exceed your usage allowance on a paid plan, the extra is billed at the published rates, $1.50 per extra 100 GB of traffic, and the free Launch plan is never billed for usage. You can either upgrade to a higher plan with a larger allowance or adjust your usage by optimizing your site or reducing file storage.
How are overage rates calculated?
Overage rates are based on the excess usage beyond the allowance. Rates are published on our pricing page and are the same on every paid plan, so you can budget accordingly.
Can I upgrade to a higher plan to avoid usage overages?
Yes, upgrading to a higher plan can provide a larger allowance and help avoid usage overages. Borg Sites offers a range of Hosting & Care plans to suit different business needs and budgets.
How can I optimize my site to reduce file storage and avoid usage overages?
You can optimize your site by reducing file storage, compressing images, and minimizing unnecessary files. Regularly reviewing your hosting plan and usage allowance can also help you stay on top of your usage and make informed decisions.
What are the benefits of regularly monitoring my usage and adjusting as needed?
Regularly monitoring your usage and adjusting as needed can help you avoid usage overages, save money on hosting costs, and ensure your website runs smoothly.


